One of the best car buying experiences I've ever had! No B.S., I told my salesman Mike Howell what I wanted and he delivered! He gave me options and answered my questions. The "paper work" guy in the office was just as good! Again, no B.S., he gave me options and answered my questions. He explained everything so I could understand it, made me feel comfortable with ... with my choice.
My buying process started with an Autotrader.com search. I submitted a request for information (after hours) and was contacted the very next day. I live 1.5hrs away from this dealer, but it was the right truck for me. I asked a multitude of questions over the course of a few days. The responsiveness of Jeremy Lawhon was amazing! Any questions I had was answered ... quickly and professionally. I was able to make a deposit over the phone on a Tuesday and made the drive to pick it up on Saturday. All in all, the whole experience took about 1.5 hours. That is the quickest dealer vehicle purchase I have ever experienced. From start to finish we were treated very well. Fred Statham in the finance dept. was very kind and professional as well. Highly recommend making the trip to this business. Quick on the responses, great price, and honest. A rare set of traits in a dealership. Well worth it!
Bought a new to us used car today. Mike Howell is great to work with! Awesome customer service! Appreciate the no pressure sales! It was a very easy process and we really like the the Edge!
I had been a Ford man for over 40 years but for, reasons untold, I switched to Chevy about 10 years ago. Well that truck shot craps a few days ago so I went to Matt Ford in Buckner, Mo to look at the trucks they had on the lot since I drive by them twice a day. There was a 2013 F150 4x4 on the lot for just a couple days and I fell in love with it. Wife and I now have ... it in our driveway. Mike Howell worked with me on this and he did an excellent job and got me what I needed on the old Chevy to make it happen. Thanks Mike Mark and Sherry
We had a great experience at Matt Ford. Our sales person Josh Drummond was amazing. He was so easy to deal with, answered all our questions and took the time to make us feel comfortable. There was no pressure at all. I will highly recommend Matt Ford to all our family and friends!!!