My vehicle was special order from the factory, needless to say I was constantly calling Jim for updates on its arrival time. He was always professional and courteous with his answers. When the vehicle arrived Jerry walked me through the features and made sure I was informed of how everything works. This Dealership has always been the best I have ever worked with. That is why I highly recommend anyone buying a new or used vehicle try Matt Ford out before you buy. If they treat you as they treated me you will have no regrets.